Using iPhone Hotspot - Help Guide

You can share the cellular data connection of your iPhone or iPad (Wi-Fi + Cellular) with another device by using Personal Hotspot. If you need help with Personal Hotspot, follow these steps.

Use these steps first

Try connecting to Personal Hotspot again after each step.

1. Make sure that Personal Hotspot is turned on.
   1. Open the Settings app.
   2. Tap Personal Hotspot.
   3. Tap Allow Others to Join. If you can't find or turn on Personal Hotspot, check that your wireless carrier enabled it and that your wireless plan supports it.
2. Restart the iPhone or iPad that provides Personal Hotspot and the other device that needs to connect to Personal Hotspot.
3. Make sure that you have the latest version of iOS or iPadOS.
4. Open the Settings app on the iPhone or iPad that provides Personal Hotspot.
   1. Tap General.
   2. Tap Transfer or Reset [device].
   3. Tap Reset, then tap Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before.

If you can't connect to Personal Hotspot with Wi-Fi

On the device that provides Personal Hotspot, complete the following steps:

1. Open the Settings app.
2. Tap Personal Hotspot.
3. Make sure that Allow Others to Join is on.
4. Remember the device's Wi-Fi network name and password that appear on this screen. If you want to change the Wi-Fi network name, learn how to change your device name.
5. If you're using an iPhone 12 model or later, iPad Pro 11-inch (3rd generation or later), iPad Pro 12.9-inch (5th generation or later), or iPad mini (6th generation), follow these steps:
   1. Open the Settings app.
   2. Tap Personal Hotspot and turn on Maximise Compatibility.* Then try connecting your devices again to your Personal Hotspot.
6. Stay on this screen until you connect your other device to the Wi-Fi network.

On the device that needs to connect to Personal Hotspot, follow these steps:

1. Turn Wi-Fi off and back on.
2. Make sure that you connect to the correct Wi-Fi network. The network name is the same as the iOS device that provides Personal Hotspot and the Personal Hotspot icon might appear next to it.
3. If you see a password error when you try to join Personal Hotspot, check the Wi-Fi password as follows.
   1. Open the Settings app on the device that provides Personal Hotspot.
   2. Tap Personal Hotspot to see the Wi-Fi password.