You can manage your account on the go with the MySure website and app to top up and manage your bills.
To set up MySure:
- If you received your bill by email, a MySure account has already been created for you - simply Reset your password here
- If you received a paper bill. You’ll need to register for a new MySure account.
To register:
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- Find your details – you’ll need your account number and latest bill reference number, both shown at the top right of your bill (below your address).
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Go to the MySure registration page – Register for MySure.
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- Tick “Sign up using your account details.”
- Enter your account number, bill reference number, and billing address postcode.
- Click “Start registration.”
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- Complete the registration form – enter your details and follow the on-screen instructions.
- Activate your account – check your email for an activation link.
- Once activated, you can log in to MySure, add your payment card and manage your services online.
- If you already have a MySure account with Sure services
Please contact our helpdesk on 700700. A member of the team will link your accounts for you, allowing you to log in using the same email address and easily switch between your different accounts.
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