How do I register for a MySure account?

• If you received your bill by email: A MySure account has already been created for you - simply Reset your password here
• If you received a paper bill: You’ll need to register for a new MySure account.

To register:

1. Find your details – You’ll need your account number and latest bill reference number, both shown at the top right of your bill (below your address).
2. Go to the MySure registration page – Register for MySure.
   • Tick “Sign up using your account details.”
   • Enter your account number, bill reference number, and billing address postcode.
   • Click “Start registration.”
3. Complete the registration form – Enter your details and follow the on-screen instructions.
4. Activate your account – Check your email for an activation link.

Once activated, you can log in to MySure and manage your services online.

• If you already have a MySure account with Sure services

Please contact our helpdesk on 0808 10 15 247.  A member of the team will link your accounts for you, allowing you to log in using the same email address and easily switch between your different accounts.