Are you putting up more masts to support the new network?

No. The network upgrade will mean fewer mobile masts overall. Following the integration of Airtel's network into Sure's, the number of mobile sites required for the new combined network is expected to be about one-third fewer than before. This is because the separate networks, each with its own equipment, are being consolidated into a single modern network, which is more efficient and does not need duplicate infrastructure to cover the same areas.

Why are there upgrade works happening?

How will these works affect my service?

How will the new network benefit me?

I moved to Sure from Airtel. Will I benefit from the new network?

Do I need to do anything to get 5G when it becomes available?

Will my plan or pricing change?

Why might I still see 4G instead of 5G?

Will 5G replace 4G and other technologies?

Do I have to update my phone settings for 5G?

Are older phones affected by these upgrades?

What is happening to 3G?

Is 5G safe?