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Click below for latest announcements

  • RESOLVED - Service Announcement - Airtel Mast Maintenance - January 28th, 2026
  • Storm Goretti - Service Update 9th January 2026
  • Reduced Coverage - Sunfield Mobile Site from 16th September 2025
  • Improvements to Roaming Spend Limits
  • Scam mobile phone upgrade calls
  • Jersey Fraud Prevention Warning - mobile phone roaming scams and thefts.

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