General

Frequently Asked Questions

• Fixing fibre broadband problems and WiFi issues
• All about routers
• About your bill
• All about Voicemail
• Picture messaging - MMS - no longer available

Click below for latest announcements

• Bank Holiday Monday 26th August - CLOSED
• Broadband Security Enhancements - Blocking Port 25 on 12th August 2019
• Pay Monthly Mobile price increases - 1st July 2019
• Pay As You Go - balance expiry news
• Jersey Fraud Prevention Warning - mobile phone roaming scams and thefts.

Terms & Conditions

• Complaints
• Jersey Terms & Conditions

Previous Price Change Announcements

• Notifice of Sure New Pay Monthly Mobiles Plans from 1st October 2018
• Notice of price changes to landline and broadband from 1st January 2019