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General

Frequently Asked Questions

  • Fixing fibre broadband problems and WiFi issues
  • All about routers
  • About your bill
  • All about Voicemail
  • Picture messaging - MMS - no longer available

Click below for latest announcements

  • Pay Monthly Mobile price increases - 1st July 2019
  • New Account Number - all customers, from 1st April 2019
  • Pay As You Go - balance expiry news
  • Jersey Fraud Prevention Warning - mobile phone roaming scams and thefts.

Terms & Conditions

  • Complaints
  • Jersey Terms & Conditions

Previous Price Change Announcements

  • Notifice of Sure New Pay Monthly Mobiles Plans from 1st October 2018
  • Notice of price changes to landline and broadband from 1st January 2019

About us

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Opening times

36 King Street store

Mon - Sat: 09:00-17:30 (excluding Wed)
Wed: 09:30 - 17:30
Sun: Closed

Closed all Bank Holidays

 

 

 

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