General
Frequently Asked Questions
- How do I cease or cancel a service?
- Moving House - what do I need to do?
- Here to Help
- All about Email & Suremail
- All about Top Up and Pay As You Go
- WiFi and Broadband problems
Click below for latest announcements
Terms & Conditions
Previous Price Change Announcements
- Increase in avoidable charges - 1st October 2019
- Pay Monthly Mobile price increases - 1st July 2019
- NOTIFICATION: Price increases to calls, texts and data (landline and mobile) from 1st September
- Notifice of Sure New Pay Monthly Mobiles Plans from 1st October 2018
- NOTIFICATION - Retail Price Index (RPI) increases from 1st July 2020
- Notice of price changes to landline and broadband from 1st January 2019