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MySure & Contract information

MySure Registration

  • How do I set up a My Sure Account?
  • Managing Access to Your MySure Account

My Sure for Pay As You Go

  • How to Activate Your SIM and Set Up MySure
  • How to Top Up Your PAYG Mobile via MySure
  • How to View Your Top-Up History on MySure

My Sure - frequently asked questions

  • Getting the Most Out of Your MySure Account
  • View and Manage Your Bills with MySure
  • How to Retrieve Your SIM PUK Code
  • How to Cancel Your Service
  • Getting Help with MySure

My Contract

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  • Moving House - what do I need to do?
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My Contract

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  • When does my contract end?
  • What happens when my contract ends?
  • What if I need a new handset before the contract ends?

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