Star Services on a mobile phone are quick codes you can dial (starting with * or #) to access features like checking your balance, call forwarding, or voicemail and much more.

Mobile Voicemail

Calls will automatically go through to voicemail if:

✓ You do not answer for a certain amount of rings

✓ You are on another call

✓ You have no signal

✓ Your phone is switched off

To set up your voicemail, 

✓ Dial ‘171’ on your mobile phone and press call

✓ Your voicemail will be set up. Follow the instructions to change your PIN which will be set to 0000 as a default. You should change your pin to stop anyone else accessing your voicemail.

✓ You can record a welcome message and merge one or more mailboxes by following the instructions on the automated system

Cancelling your voicemail

✓ To cancel your voicemail dial ##004#

✓ To reactivate your voicemail - **004*171# 

For additional information and other ways in which star services can be used please see below our attached Guide. 

Mobile Star Services and Voicemail.pdf (1 MB)