sure-b2c-newLogo
  • Home
  • Business
  • Service status
  • Help & support
  • Top up
  • Suremail
  • Mobile
    • Mobile
      • Mobile Plans
        • Pay Monthly
        • Sharer Plans
        • Pay As You Go
        • SIM Only
        • 4G Mobile Broadband
      • Get more from Sure
        • Bundles
        • Roaming Boosters
        • Refer a Friend
        • Switch to Sure
      • More info
        • 4G Network Coverage
        • Call & Data Charges
        • Roaming Charges
  • Broadband & Home
    • Broadband & Home
      • Broadband Plans
        • Unlimited Broadband
        • Unlimited Pro Broadband
        • 4G Mobile Broadband
        • Business Broadband
      • Get more from Sure
        • Tech Team
        • Suremail
        • Bundles
        • Switch to Sure
      • Smart Home & Phone
        • Home Tech
        • Landline Rental
        • Phones for Business
      • More info
        • Call Charges
        • International Call Charges
  • Bundles
  • Offers
  • Why Sure?
    • Switch to Sure
  • Search
  • My sure
My activities Submit a request Sign in
  1. Sure
  2. Mobile
  3. Frequently asked questions
Follow New articles New articles and comments

Frequently asked questions

  • Lost and Stolen
  • Forgot your PIN, find my PUK code?
  • Boosters
  • Voicemail
  • How do I check my balance?
  • How do I swap my phone number from one SIM to another?
  • Non-geographic calls and premium numbers

Shop

  • Mobile phone
  • Boosters
  • Broadband
  • Home phone
  • Make an appointment

Browse

  • 4G network coverage
  • Mobile price plans
  • Roaming
  • Home phone call charges
  • Call & data charges
  • Latest news

Help

  • Sure Help
  • Mobile trouble shooting
  • Broadband trouble shooting
  • Log a fault
  • Service announcements

My Sure

  • Login
  • MySure app
  • Top up
  • Online billing
  • Suremail
  • Track a fault
  • FAQs

About us

  • Company info
  • Management team
  • In the community
  • Latest news
  • Press Centre
  • Careers
  • Suppliers
  • Contact us

Shop location

36 King Street shop

Get directions

Make an appointment

For opening times visit Contact Us

 

Follow us

  • Twitter
  • Twitter
  • Instagram+
  • LinkedIn

Locations

sure-b2c-newLogo

© Copyright Sure (Jersey) Limited. All rights reserved.

  • Terms and Conditions
  • Privacy Policy
Powered by Zendesk