Sure would like to reassure our customers that our networks have sufficient capacity to support working from home on a mass scale, which now an increasingly likely scenario for many people.

We have been preparing for this likelihood for some time and recognise the importance of reliable broadband and mobile connectivity to enable home working.

Like everyone in our community, we’re paying close attention to the latest advice regarding the coronavirus. This had lead to a rise in islanders working from home and we are well placed to support this.

There is lots of information on our website to support customers who are working from home including troubleshooting tips for broadband.

We realise that this is a worrying time and we are here to support our customers and our island community as best we can.

Please continue to follow the States of Jersey latest advice, which can be found on their website:, and be considerate of the vulnerable members of our community at this difficult time.

We’d like to thank all islanders for their ongoing support and our staff for their hard work in keeping the island connected.

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