Notice of price changes to landline and broadband from 1st January 2019

First published 29 November 2018


Sure has always worked hard to keep the prices our customers pay as low as possible. However, due to the increasing costs of providing our Always UNLIMITED Broadband, our prices will change on 1st January 2019. All shown are inclusive of GST. 

Landline prices will decrease from £13.65 to £12.49, inclusive of GST.

If you have mobile, landline, and broadband with Sure on one of our big bundles, your combined price will increase by £2.75 per month.

If you have both landline and 250 Mb/s broadband, your prices will increase by £3 per month.

If you only have broadband with us, your bill will increase by £4.15 per month.



Customers who are currently within the minimum term of their contract will not be subject to the price increase until 1st February 2019.

From 2020, broadband pricing will be reviewed annually and may be subject to a Retail Price Index (RPI) increase. Should a RPI increase be applied, we will use the RPI figure most recently published by the States of Jersey.

If you have any questions or concerns about these changes please email us at




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