Set up Text messaging (SMS)
Most modern phones are automatically configured to send standard SMS texts but if you are having problems receiving texts or you have reset your phone, you may need to input the message centre number manually. Check your phone's manual or website for correct instructions.
The process is usually similar to this:
Menu > Messages > Message Settings > Text Message Settings > Message Centres > Add Centre Centre name Sure centre number +447781 001 003
Stop texts from Sure
Occasionally Sure will send you texts:
Marketing messages: this is a way for us to let you know about our latest promotions and special offers. If you wish to stop receiving marketing messages by text simply call us on 0808 10 15 247 or e-mail us with your mobile number and we will add your number to our database to stop you receiving future marketing texts from us.
Service messages: these are for any changes related to your service. These are important as they could impact your service, therefore it is not possible to opt out of receiving these messages.
Please note we NEVER pass on your number to other companies to send you marketing texts.
If in any doubt as to the origin or legitimacy of any text message please contact us and we will investigate further.