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Broadband issue in Grouville and Trinity - 6 Mar 17 - Resolved

Upated 15.20 6th March

JT have confirmed that the issue has now been resolved and customers services should now return to normal.

If you are still having issues please report them in the usual way by callling 0808 10 15 247.



First posted 10am - 6th March

JT have made us aware that some customers in the Grouville and Trinity areas are experiencing outages with thier landline and broadband services, due to some lightning strikes on Saturday.  This is not affecting those customers who have a fibre service. 

Incident details: JT are completing works from their exchange to resolve these widespread faults and hope to resolve the issue very soon. 

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